ITSM

One portal.
Right access.

Raise, attend, manage and monitor hospital service requests from one secure role-based workspace.

RequesterEngineerManagerAdministrator

GAIMS campus architectural sketch collage

ITSMService ManagementPreparing secure sign-in…

ITSMService Management

Sign in to ITSM

Use your registered email address or mobile number. We will send a secure OTP to the email linked with your account.

Email address or mobile number

6-digit OTP

Authenticator code

Recovery code

New hospital user?

Full name

Official hospital email

Mobile number

Enable Authenticator MFARecommended. After email verification, register Microsoft Authenticator, Google Authenticator or another TOTP app.

6-digit verification OTP

OTP expires in 5 minutes. Never share it with anyone.

ITSMService Management

ITSMService Management

ITSM

Unified Service Portal

MFA Protected

Dashboard

🔐

Passkey Security

Use Face, fingerprint, Windows Hello or your device PIN to sign in without typing your ITSM password.

Your biometric and device PIN stay on your phone or computer. GAIMS ITSM stores only the public passkey credential.

Device name